Frequently asked questions
FAQ
Do you deliver?
Yes! I do include free delivery with orders.
I do however currently work a full time job & bake on the side.
When you pick your date & time for delivery one each form, I will text you a confirmation within 24 hours.
Do you deliver locally or far too?
Currently I live in Langley,
I am only able to provide delivery for Lower mainland (limited)
Vancouver, Richmond, Burnaby, New West, North Van, Coquitlam, Surrey, Langley, Abbotsford(limited)
Anything farther, you might be asked for a small fee at your confirmation. OR email me to ask ahead of time!
Thank you!
How quickly can you make and deliver an order?
If the date is available on the calendar on your form, it means i'm usually available.
Sometimes unless its very last minute and I didn't have time to update my calendar, I will message you..
You can contact me separately and try to see if I can squeeze your order in.
Thank you!
Do you make eggless cakes?
Yes.
I have a product that is an egg replacer and can be used for every cake I have on my menu.
How do I know what something costs?
This is the most COMMON question I get asked.
Please, everything on the website is detailed and priced out.
Just simply choose all your option correctly, add to cart, and thats your cost!
Thank you!
Do you make gluten free cakes?
Unfortunately I don't. As of right now I am pretty busy making these current cakes and orders and getting into gluten free just takes a little longer ..I do hope in the future to get into this but as of right now, no sorry.
How can I get a hold of you?
A quick way is through IG Dms.
Or send a message on the contact form, I always check it.
Email works too
mysugarobsession@gmail.com
Do you offer refunds?
Please note I do NOT offer refunds. Strict policy.