Frequently asked questions
FAQ
Do you provide delivery?
Yes!
Because I work full time and bake as a passion project, I’ve recently restructured my pickup and delivery options to make my time sustainable and fair for everyone.
- Pickup: Available for all orders, flexible and easy.
- Free Delivery: Available for orders over $200 (after tax).
- Delivery for Smaller Orders: Offered at a fixed rate depending on your location.
Contact me directly for any questions
How quickly can you make and deliver an order?
If the date is available on the calendar on your form, it means i'm usually available.
Sometimes unless its very last minute and I didn't have time to update my calendar, I will message you.. (orders within 48 hours)
You can contact me separately and try to see if I can squeeze your order in.
Thank you!
How do I know what something costs?
Everything on the website is detailed and priced out.
Just simply choose all your options correctly, add to cart, and that's your cost!
Thank you!
Do you make gluten free cakes?
Unfortunately I don't. As of right now I am pretty busy making these current cakes and orders and getting into gluten free just takes a little longer ..I do hope in the future to get into this but as of right now, no sorry.
How can I get a hold of you?
A quick way is through IG Dms.
Or send a message on the contact form, I always check it.
Email works too
mysugarobsession@gmail.com
Do you offer refunds?
Please note I do NOT offer refunds. Strict policy.